Registration

How do I register?

You can register by clicking on the "Register" link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.

Are there any charges for registration?

No. Registration on zaikas.in is absolutely free

Do I have to necessarily register to shop on zaikas Online?

You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.

Can I have multiple registrations?

Each email address and contact phone number can only be associated with one zaikas online account.

Can I add more than one delivery address in an account?

Yes, you can add multiple delivery addresses in your zaikas account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to different address you need to place them as separate orders.

Can I have multiple accounts for members in my family with different mobile number and email address but same or common delivery address?

Yes, we do understand the importance of time and the toil involved in shopping groceries. Up to three members in a family can have the same address provided the email address and phone numbers associated with the accounts are unique.

Can I have different city addresses under one account and still place orders for multiple cities?

Yes, you can place orders for Alipurduar.

 

 

What is My Account?

My Account is the section you reach after you log in at zaikas online. My Account allows you to track your active orders, credit note details as well as see your order history and update your contact details.

How do I reset my password?

You need to enter your email address on the Login page and click on forgot password. An email with a reset password will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team.

What are credit notes & where can I see my credit notes?

Credit notes reflect the amount of money which you have pending in your zaikas account to use against future purchases. This is calculated by deducting your total order value minus undelivered value. You can see this in "My Account" under credit note details.

What is My Shopping List?

My Shopping List is a comprehensive list of all the items previously ordered by you on . This enables you to shop quickly and easily in future.

Payment

What are the modes of payment?

You can pay for your order on zaikas online using the following modes of payment Cash on delivery  

Are there any other charges or taxes in addition to the price shown? Is GST added to the invoice?

There is no GST. However, GST will be applicable as per Government.